Sunday, January 18, 2009

Chain of command issue?

Hi Everyone,

In certain workplaces that operate in a paramilitary setting it is difficult to gather opinions and ideas amongst the ranks about operating procedures and new and different ideas then what is currently in place. Individuals at an entry level rank sometimes feel that their suggestions might be taken as a critique and feel that they shouldn't express their thoughts or share their opinions.

What are you thoughts on this matter?

9 comments:

  1. Interesting question. I would last about 0 seconds in that type of environment. I would probably find SOMEONE to listen to me. Unfortunately that might end up being the gossip or complaint communication channel.

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  2. In my opinion, organizational cultures can and do evolve as time moves forward. Cultures focusing on rank often fail to see the value of involving employees at all level, looking to gain buy-in, when policies are formulated, developed and implemented.

    As we move swiftly into the highly competitive 21st century, I for one believe that effective channels of communications, shifting strategies, and newly aligned structures are necessary - this means a synergistic use of talent.

    I will have interest in what others have to say.

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  3. Thank you both for commenting. It is an issue that I struggle with at my workplace as I often see some very insightful and proactive thinking "dismissed" because the thought came from an individual without "command" authority. I am working on possible solutions and appreciate everyone's thought!

    Yes, Jan it can become difficult for people that have come from (or are used to) a more organic, or as Dr. Dave said: synergisitc way of thinking. I was personally lucky considering that prior to my current position I had worked for a F.D. were it was also structured para-military but it was not nearly as "definite" as the firemen's working relationships are much different than law enforcement where it is much more rigid.

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  4. Jan,
    I feel very blessed to have the team leader and supervisor that I have. When I first came on board here at TACOM, we all sat together and talked about our expectations. Including my expectations. It was very inspiring for me that they showed this interest in me. One of the issues I stressed, as important to me, is communication, and the need to feel that I could speak openly with them. We were all in agreement and since then, I have never felt I couldn't go to them with whatever issues I may be experiencing with my career development, my co-workers, work load, etc. I feel very lucky we have this relationship. I also feel we have a deep respect for one another because of it.

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  5. Throughout my work experience there has always been a chain-of-command. Even during my high school co-op job in an eight person doctor's office. There were the Doctors as overall leaders, but there were two ladies on the staff who directed the other staff members’ activities. When questions or conflicts presented themselves the staff was expected to first work it out among themselves. If this wasn't possible the next course of action was to work with one of the two senior ladies.

    I truly believe a chain is as strong as its weakest link.

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  6. Its probably always better to keep your opinions and comments to yourself, no matter where you go. I'm just starting to learn that as I start to prepare for retirement. Fortunately for me, time was able to let everyone get used to me.

    Bruce

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  7. Chain of command is important at most workplaces but definitely in the military setting. I'm thinking it depends on your supervisor and how well you known them. I think you need to observe first, just to see how things run. That should give you an idea. As you become part of group, you may or may not be able to say something, that is a difficult position to be in. Michelle has a point, that the chain is only as strong as its weakest link. The weakest link could cause trouble.

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  8. All of you have great points and offer your experiences from extensive and time-tested careers. Thank you all for taking some time to post your comments.

    I am similar to Michelle in the fact that I have always worked with a chain-of-commmand backdrop in my work environments. When I was in my undergrad I worked with a local fire department where there is a strong paramilitary structure. However, after working in law enforcement for a couple of years it is clear that the chain-of-command is much more enforced and stronger in the law enforcement environment than the fire department.

    I understand the differences between the two professions but I think that law enforcement can learn from their "brothers" in public service that they can create a slightly more open and understanding environment in their workplaces to yield to a more enjoyable and commfortable place where people feel more encouraged to participate and leave their mark in the workplace and in society.

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  9. If any TACOM students come across any further examples of chain-of-command situations in their work day please feel free to share your thoughts on those situations with me on the blog (even after the end of the winter semester). Thank you so much!

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